Open Position: Operations Analyst

Operations Analyst


Position Purpose: Responsible for performing various reporting and data analysis tasks related to Provider Data Management.


  • Create bimonthly quality of care reports based on Medicaid population data
  • Extract detailed provider network and contracting data from large provider database and perform validation
  • Collect and organize member enrollment information from the broker for two different health plans
  • Collaboratively track data through multiple departments to ensure data accuracy
  • Assist in the development of network adequacy reports
  • Update provider status reports related to contracting
  • Update customer relationship management tool
  • Assist in the implementation of the provider database management tracking tool
  • Develop standard procedures for provider database management based on process improvement opportunities
  • Assist Network Contract Operations with contract/enrollment processing
  • Other duties as identified



Education/Experience: Bachelor’s degree in Business Administration, Management, Information Technology or other computer/data related field. 2-4 years of operations or data analytics experience, preferably in the healthcare industry.

Skills/Personality: Experienced, high-level problem solver who works well in a fast­ paced, collaborative environment. High skill level in Excel and Access is required.

SQL and VBA proficiency is preferred. Interest or experience in healthcare is a plus. Job: Health Insurance Operations and Data Analytics


Primary Location: USA-Illinois-Chicago

Organization: Leading Illinois Health Plan

Schedule: Full-time


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